Terms of service: how Veyra works between us.

Who we are

Veyra is run by Oluwamayowa Akinradewo, a sole trader trading as Veyra, based in Birmingham, United Kingdom. In these terms, "Veyra", "we" and "us" mean that business. You can reach us at hello@veyrastack.io.

These terms apply when you create a studio or use Veyra on the web or in the iPhone app. Our privacy policy explains how we handle data.

Using Veyra

Veyra is software for running a creative business, so you use it as a business, not as a consumer. You need to be 18 or over to open a studio.

Keep your sign-in details to yourself and tell us straight away if you think someone else has got into your account. You are responsible for what happens in your studio and for the details you give us being accurate.

Plans and payment

Veyra has a Free plan and paid plans, billed monthly or yearly. Current prices and storage allowances are on the pricing page and on Plans and payment inside Veyra.

On the web, paid plans are charged in pounds sterling through PayPal, by card or PayPal balance, at the start of each billing period and then automatically on renewal until you cancel. If we change the price of your plan, we will tell you before the new price applies, and you can cancel before it does.

Cancelling and refunds

You can cancel a web plan at any time on Plans and payment. Your paid features keep running to the end of the period you have already paid for, then your studio moves to the Free plan.

We do not refund part-used months or years, except where the law requires it. If something has gone wrong with a charge, email hello@veyrastack.io and we will look at it.

Subscriptions through the App Store

If you subscribe in the iPhone app, Apple takes the payment and the subscription is also covered by Apple's Standard End User Licence Agreement.

Apple charges your Apple Account when you confirm, renews the subscription automatically unless you cancel at least 24 hours before the current period ends, and handles cancellation and refunds in your Apple Account settings. Deleting your Veyra account does not cancel an App Store subscription.

Your content and your clients’ data

Your photographs, videos, client records, documents and other content stay yours. You give us permission to store, copy, resize and show that content only as needed to run Veyra for you, for example to make gallery previews, deliver downloads and send the emails you ask us to send.

For your clients’ personal data, you decide what is collected and why, and we handle it on your behalf to provide the service. You are responsible for having the right to upload what you upload and for telling your clients how you use their data. You can export your studio data and delete your account from inside Veyra.

What you must not do

Do not use Veyra to break the law, to upload content you do not have the rights to, to harass or deceive anyone, or to send marketing email to people who have not agreed to receive it.

Do not try to get into other studios’ data, overload or probe the service, or get around its security. On the Veyra Feed and other shared spaces, studios can report and block content, and we can remove posts, comments or studios that break these rules.

Suspending or closing a studio

You can stop using Veyra and delete your account at any time. We can suspend or close a studio that seriously or repeatedly breaks these terms, puts other people at risk or leaves a bill unpaid. Where we can, we will tell you first and give you a chance to put it right or export your data.

Availability and changes

We work to keep Veyra running and your data safe, but we cannot promise it will always be available or free of errors, and features may change as the product develops.

Payments your clients make to you run through your own Stripe or PayPal account. Veyra is not a party to those payments and takes no fee from them.

If we change these terms in a way that matters, we will tell you by email or inside Veyra before the change applies.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.

Otherwise, we are not liable for indirect losses such as lost profits or lost business, and our total liability to you in any 12 months is limited to what you paid us for Veyra in those 12 months.

Law and contact

These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute. Questions about these terms go to hello@veyrastack.io.