Switching guide

Switch to Veyra without losing your clients, your history or a weekend.

Veyra is an all-in-one studio platform for photographers, and switching to it means bringing your contacts and payment history across through a checked import that writes nothing until you approve it. This guide covers what moves, what does not, the exact column headings the importer reads, and how to run your first week.

What moves, and what does not

Moves across: your contacts, with addresses, notes and whether they are a client; your payment history, with each payment and refund kept as its own transaction; and, if you have them, your project and invoice registers, so jobs land on the calendar with their dates and invoices keep their original numbers.

Starts fresh: galleries are uploaded again, and the links you send clients from Veyra are new. Email templates, contract templates and automations are set up again in Veyra, which is a good moment to tidy them. Card details held by your old payment provider do not move, because no software can move them.

Nothing is sent during an import. No invoice is emailed, no reminder goes out and no payment is taken. Historical payments are recorded as history and never charged again.

How the import works

In Veyra, open Settings, then Import. Upload your contacts export and your payments export as CSV files, and add project and invoice registers if you have them. Then choose Check the files.

The check is the import with one switch turned off, so what it describes is exactly what will happen. It reports duplicates, contacts with doubtful email addresses, payments it cannot match to an invoice, jobs with no date and totals that disagree. Anything it cannot settle on evidence comes out as a flag for you to decide, never a guess.

When the report looks right, choose Import. Your contacts, projects, invoices and payments become ordinary Veyra records, and your next invoice number carries on from where your old tool stopped. The files are read on the server and discarded; they are not stored.

The column headings the importer reads

Exports from Pixieset, HoneyBook, Dubsado, Studio Ninja, Light Blue and others all name their columns slightly differently. Open your export in a spreadsheet, rename the headings to match these, and save it as CSV. Columns you do not have can be left out; the check step flags any row it cannot use.

Contacts CSV: First Name, Last Name, Company, Email, Phone, Address Line 1, Address Line 2, City, State/Province, Zip/Postal Code, Country, Notes, Type. A Type containing “client” marks the person as a client.

Payments CSV: Invoice #, Client Name, Client Email, Type, Total Amount Paid, Refunded Amount, Transaction Fee, Discount Amount, Payment Method, Charge Date (yyyy-mm-dd), Currency. Dates are year-month-day, such as 2026-10-31. A Type containing “refund” is recorded as money going back to the client. If Currency is empty, pounds are assumed.

Project and invoice registers are optional and more varied between tools. If you want those brought in as well, email hello@veyrastack.io with the tool you are leaving and we will tell you the format.

Your first week on Veyra

Day one: run the import check, fix the flags it raises, then import. Set your VAT status and number if you are registered, and your invoice and payment details.

Days two and three: create your session types and enquiry form, connect card payments through Stripe, and set up the email templates you use most. The photography email templates are a quick starting point.

The rest of the week: deliver your next gallery from Veyra, and build your portfolio website from work already in your studio. Keep your old tool open, read-only, until every client in progress has their new links. Running both for a short overlap is normal.

Leaving is just as clear

You can leave at any time. Your payment records download as a plain CSV from Reports, and your photographs are yours. We would rather earn the next month than make it hard to go.

Comparing first?

See how Veyra compares with Pixieset, HoneyBook, Dubsado, Studio Ninja and Light Blue, with prices checked and sourced.

Ready to try it?

Start on the Free plan with 3 GB and unlimited client galleries, and move up to Grow at £6 a month when you are ready. Create your studio or see pricing.

Questions about switching

Can I import my clients into Veyra?

Yes. Upload your contacts and payment history as CSV files in Settings, then Import. Veyra checks them first and shows you every duplicate, unmatched payment and doubtful date before anything is written.

Will importing send anything to my clients?

No. The import sends no emails, no invoices and no reminders, and takes no payments. Historical payments are recorded as history, never charged again.

Do my invoice numbers start again?

No. Imported invoices keep their original numbers and your numbering carries on from the last one, so your records stay continuous for your accountant.

Can I move my galleries?

Galleries are uploaded again into Veyra, and the gallery links you send from Veyra are new. Keep your old gallery service open until your clients have their new links.

What if my old tool uses different column names?

Rename the column headings in a spreadsheet to match the ones listed on this page before you upload. The check step will tell you if something still does not line up.